.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Investigation Technology Honor for AI Call Centers as well as named a Forerunner in pair of Aragon Analysis World reports: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. The company was recognized as the most important merchant in the AI Broker Operating systems report.At the primary of Five9’s development is their sight for The brand new CX, where AI Professionals as well as AI-empowered Human Brokers work together to supply hyper-personalized consumer adventures. The business recently introduced brand new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of technology in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Analysis Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was also called an Innovator in The Aragon Investigation World for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and also Aragon Investigation Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has actually been called a champion of the 2024 Aragon Research Advancement Honor for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has been called a Forerunner in 2 Aragon Analysis Entire world reports: AI Broker Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This acknowledgment from Aragon Analysis highlights Five9’s setting as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 record roles Five9 as the absolute most
important merchant ranked in
the record, identifying Five9 s tactical sight for AI-driven innovation in CX. At the center of this technology is actually Five9’s perspective for The brand new CX where AI Agents and also AI-empowered Human being Professionals work together to provide hyper-personalized, effortless consumer expertises. Through empowering businesses to provide transformative consumer interactions while lowering costs and boosting performance, Five9 is establishing brand-new specifications for AI-powered solutions in the connect with center business.
AI is actually foundational for making extraordinary customer experiences, and also our company are actually honored to become pinpointed through AragonResearch study as impressive for our efforts to move the smart contact facility forward, stated Jonathan Rosenberg, Principal Technology Police Officer and Director of Artificial Intelligence, Five9. Our concentration has actually been actually, and are going to continue to be actually, aiding organizations provide those knowledge with user friendly resources and also capacities. Along with each brand-new advancement, our team take a step forward for both Five9 as well as for the field overall.
The Aragon Research Development award recognizes service providers leveraging lofty use modern technology to not simply conform as markets alter, however to proactively disrupt as well as update how their markets will definitely grow. Five9 was actually formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s dedication to advancement, specifically its eyesight for mixturing artificial intelligence Professionals and AI-empowered Human Professionals, is actually specifying a new standard for just how organizations can provide hyper-personalized and smooth consumer knowledge, claimed Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Investigation. This honor and also document identification improves Five9’s dedication to supplying artificial intelligence technologies for CX.
Previously this year, the provider presented new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that completely transform the way business move toward CX, driving far better outcomes for both consumers and representatives. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Genius AI, offers a detailed suite of solutions to electrical power AI-elevated customer adventures that supply better service results and Bring Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized client experiences and even more inspired staff members, creating every consumer interaction even more hooked up, effortless, and individual. Depended on through 2,500 +customers and 1,400+ partners around the world, Five9 combines the power of artificial intelligence, our platform, and also our people to drive AI-elevated CX.To learn more, visit www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Booked.
The identification of an Aragon Investigation award victor is certainly not a recommendation by Aragon Analysis of any type of supplier, product, or company. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards did Five9( FIVN) win in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Analysis Advancement Award for AI Get In Touch With Centers and also was actually named an Innovator in pair of Aragon Research Globe documents: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand new AI items carried out Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Brokers to improve customer adventure administration.How performs Five9’s( FIVN )BRAND-NEW CX vision influence client service? Five9’s brand new CX eyesight mixes artificial intelligence Representatives along with AI-empowered Individual Representatives to provide hyper-personalized, simple and easy customerexperiences while minimizing costs and enhancing efficiency.
What was actually Five9’s( FIVN) key job in the Aragon Study World 2025 record? Five9was actually positioned as the absolute most calculated vendor in the AI Representative Platforms in the ICC, 2025 file, realizing their critical sight for AI-driven technology in CX. When performed Five9( FIVN) obtain the AragonResearch Technology
Honor
?
Five9 was actually formally introduced with the award on December 10, 2024, at the Aragon Transform 2024 awards event.